"This is a letter of commendation for Manny and his helper who cleaned my carpet ... our rugs were very stained and we had thought of getting rid of the carpeting ...
Your two employees did a remarkable job, even getting on their hands and knees to remove certain stains. We are thrilled because the carpets look almost new."
E.L., Corona, New York
"I would like to express my gratitude to Macy's for a job well done. Your employees,
Mike and Eric, were outstanding. They were kind, courteous and professional ... they went out of their way to do the best job ever ... We will tell all our friends and call you in 6 months to do it again."
E.H., Far Rockaway, New York
"Rene and his helper did a great job ... So many call to complain and I wanted to say thank you and will call on you again next year."
P.L., Brooklyn, New York
"Macy's really does good work ... I will always recommend your cleaning service."
D.C., Bronx, New York
"I am writing to compliment Macy's excellent rug cleaning and delivery service. Eric
has been picking up and delivering our rugs for a number of years ... He is helpful, pleasant, and courteous ... "
J.C., New York, New York
" ... I was very pleased with the hand binding, as you suggested, and, of course, the excellent cleaning as always ... "
C.C., Brooklyn, New York
" ... I want Macy's to know that I'm very satisfied. You do fine work."
B.C., Brooklyn, New York
" ... Manny and his helper were prompt ... I'm 73 years old and they told me to sit down and they would take care of everything. Parts of the rug were really soiled. It's so beautiful now that it doesn't look like the same rug. I can't tell you how happy I am."
L.H., Bronx, New York
" ... Gallo and his helper were courteous, prompt, neat and polite. I dealt with many companies over the years and Macy's is far superior to the rest in customer service."
G.S., New York, New York
" ... Michael did a very fine job ... he is a courteous and responsible person ... When we need cleaning services again, we would like for you to send him."
E.S., Bronx, New York
"I am writing to compliment the members of your staff who have been very helpful ... In addition, as always, you did an excellent cleaning job on our rugs."
J.C., New York, New York
" ... I was totally impressed by Carlos' performance because my carpet is about nineteen
years old and it was stained and dirty. Carlos did an excellent job on my carpets and removed all the stains, it looks beautiful ... "
J.A., New York, New York
"I want to tell you that Victor and his helper did a great steam cleaning job on my rugs. Victor explained the process. He was very pleasant ... I highly recommend Macy's ... "
M.C., Tappan, New York