Macy's Home Cleaning call 1-866-485-4594
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Area Rug Cleaning

Macy's utilizes specialized equipment and knowledge to properly clean any type of rug - from valuable Oriental rugs to custom made to domestic.

  • Rugs are picked up at a time window to suit your convenience by our uniformed two person crew. They are insured, bonded, and their background has been thoroughly checked.
  • When your rugs arrive at our plant, they are carefully examined to determine the best method of cleaning. A digital photo is also taken. If any repairs are necessary we will call you with an explanation and estimate.
  • Rugs are then thoroughly cleaned on our specially designed platform. Fringes are then cleaned and combed.
  • After cleaning, the area rug is dried in a specially designed humidity and temperature controlled area.
  • For urine stained rugs we offer a special service which is guaranteed to remove any odor from the rug. If any odor remains, there is no charge for this service.
  • When dry, your rug receives final inspection. If it passes our quality control check, it is rolled and wrapped in heavy paper to await delivery.
  • Scotchgard can be applied to your area rugs which will keep them cleaner over a longer period of time. We are licensed applicators of Scotchgard from 3M.
  • We also offer many after care services such as deodorizing, mothproofing, anti-microbial treatment, and dust mite treatment.
  • Delivery is scheduled on a day and time range to suit your convenience.
  • If desired, at additional charge, our delivery crew will carefully spread your rug on your floor.
  • The entire process normally takes 14 days. If requested, we can give you faster service.
  • Storage of rugs is available in our secure facility. Rugs are inspected and mothproofed annually. Additional valuation is available.
Call 1-866-485-4594   Mon-Fri 8:00 AM to 6:30 PM | Sat 8:30 AM to 2:00 PM
Visit Macy's online at www.macys.com